Customer Testimonials
I had an excellent experience at Classic Toyota in Tyler. From start to finish, everything was handled honestly and professionally. There were no smoke and mirrors, no high-pressure sales tactics, and no surprise fees added at the end. They honored the out-the-door price exactly as promised, and the final amount was actually a little less than expected.
I especially want to recognize Montana Acker by name. Montana was straightforward, helpful, and easy to work with throughout the process. In a time when many people are understandably cautious about car dealerships, this experience was a refreshing reminder that not every dealer ... Read More DealerRater - May 30, 2026
I took my 2026 Toyota Grand Highlander today for its first service. Colby Moore was awesome! He is so professional, attentive, and prompt. I am always pleased when I have taken my Toyotas there.
I worked with Woody and never felt pressured to purchase before I was ready. He kept me informed and was flexible with my schedule. I am very pleased with the Highlander and recommend his assistance to anyone looking to buy a vehicle.
They were great and finished in good time! Thanks Douglas Nieto for being so nice
I recently purchased a 2025 4Runner from Woody and I have to say it was the best car buying experience I have ever had. From my salesman Woody, who was very knowledgeable and no pressure.to Blake in Finance and then Emily and Peyton (both are Delivery Specialists). I highly recommend Woody, Blake, Emily and Peyton and Classic Toyota to anyone!!!
Classic Toyota took care of me when I had so many things going on at one time. My service advisor, Douglas took care of all my car needs so that I could take care of my other pressing emergencies! Excellent communication and customer service!
Great service department. I take my Tundra here for oil changes and anytime there is something going on with my vehicle. I worked with Allie, and her team is always quick to diagnose any problems, get them fixed, and get me back on the road. I generally just wait in the lounge, which is clean and free snack and coffee, although they do always offer a complimentary shuttle. I highly recommend servicing tour vehicle here.
I worked with Richard and Paul and I would highly recommend them if you need a vehicle these guys went above and beyond my expectations. I love the truck they put me in. Definitely a 10/10 they will not waste your time these guys are very straightforward about telling you what’s going on. Thank you guys so much for all you did for me.
Dominique was a great salesman and had our wants/needs in mind. He was patient and showed us many options
We recently purchased a RAV-4 from Paul Prudhomme. His relaxed, no-pressure, knowledgable approach made the transaction the most pleasant car purchase I have ever made…Thanks, again, Paul…and Classic Toyota.
The service department is horrible!! They keep your car all day, never update you and then do not fix a recall and mention because you don’t bring your car there to be serviced instead you take it done where else to have the oil changed , filters so they make up excuses to not fix your recall !
Extremely happy with my experience. Best place to buy a vehicle. My #1 place to go when buying a new or used vehicle, very professional, they care and work with your needs wants and budget. The used car sales team just go above and beyond for you.
I was happy with the resolution Classic provided me today. They swapped out my battery under good faith and got me back on the road.
My car was in for repairs this week. Douglas was super helpful. He kept me well informed as they diagnosed the issue, ordered parts, and repaired the problem. He was patient with my questions and took the time to answer and explain. I appreciated his willingness to communicate and explain the options.
Great service. A/C fixed as promised. Douglas N was the perfect Service Tech. He is knowledgeable, personable and a very good communicator. Enjoyed working with him. Classic Toyota Service highly recommended.
Pulled into dealership with grinding noise in back left tire. No appointment Friday. We are from out of town. The service brake specialist looked and identified a mud flap bracket that had gone awry. Service fixed it with a zip tie and no charge. Such kindness and concern! Thankful.
Took car in due to making noise was told needed new transmission, kept for over two months, car making more noise than it was when I took it in, picked up with severe hail damage after being told it was protected, not one time was hail damage mention when I picked up my car, car was covered with dirt I guess to hide the damage. They don't want to take ownership, of what they call great customer service. Today 4/16/24 got call today stating parts are in for car. Scott the Service manager told headquarters that text was regarding the ... Read More DealerRater - Apr 16, 2024
We purchased our 2023 RAV4 hybrid limited from Classic in March of 2023 after trying to find one for over 4 months. When we started experiencing problems with the power head monitor, we took ik wyd a closer dealership. After 2 failed attempts to fix the problem, we scheduled an appointment with Classic in Tyler. They determined that the power head had to be replaced and ordered a replacement. When it arrived about 3 weeks later, we scheduled an appointment for 2 days later. The replacement didn't go well, but they tried replacing it with one from one of the new vehicles on their lot. ... Read More DealerRater - Mar 21, 2024
This was our easiest buying experience ever. Jacob M was a knowledgeable salesman and Tony got us through the paperwork very quickly. We are very happy with our new to us Lexus.
Kumar and Brent were both awesome! They took really great care of me and got me a great deal! I'm highly satisfied with my Highlander!
I sent my 2023 GR86 in for its first oil change and the drain pug was re-installed way too tight and the threads on the oil pan were stripped. I have the car towed to Classic and they start the repairs and get the car back to me after having it for several days. The dealer did not supply a rental for me at this time. I get my car back with the new oil pan and within 24 hours it develops an oil leak. I take the care back in to have the leak inspected and this time I'm given ... Read More DealerRater - Oct 31, 2023
Advisor Medina quoted 1,100.00 for spark plugs to be replaced. Total of 6, each cost 14.00.. Ridiculous!!
UPDATE AT END****
We are having the absolute worst experience with this dealership.. THREE MONTHS OF WAITING for a key fob,apparently they sold it to another customer and called my wife 10 min before her scheduled appointment AFTER she drove an hour and a half and told her they sold it to someone else... worst customer service we have ever dealt with. Can't get ANY management to call us back. Guess lifelong toyota customers get the same crappy service as everyone else... 🙄 if this was my dealership (I work at a competing brand dealership) this would have been taken ... Read More DealerRater - Sep 28, 2023
I can not afford to have a stroke over a replacement key that I bought insurance for thru Allstate at Classic Toyota Tyler tx. This is as horrible customer service. Over a dozen people since Thursday talked to and no fob. Im without transportation if main key is lost stolen whatever.. Insurance I paid thru the nose for all this. Insurance is NO good if you can't get service to file the claim. I rest my case. The sale was a snap and dream and I love the car but now this.
Paul Pruhomme was amazing! He was patient, understanding and listened carefully to my needs. He took the time to show me options on the lot without hurrying me into a decision. He is a fine young man who is very knowledgeable. The dealership as a whole, was very kind and friendly. At no time did I feel pushed into any decision. I recommend them!
Worst experience ever. This is my 3rd dealing with the service department and it seems you can’t get anyone to respond to you unless you leave a bad review 🙃 My last oil change I was told my “cabin air filter was broken”, ok I know nothing about cars. So when it began to warm up I started putting my air speed on high, and immediately noticed a “humming” coming from my dash. My brother said it sounds like something is wrong with your cabin air filter cover and I said well they said it’s broken and he said ... Read More DealerRater - Jul 27, 2023
The Staff at Classic Toyota are so professional and made buying my RAV4 so easy! Brent Hallford and Paul Prudhome were awesome and delivered excellent customer service, along with the entire Staff! I can’t thank you enough and will always tell my friends and family to come see you for their next vehicle!
Highly recommend working with Paul Prudhomme and Bren Hallford on your next used car purchase. I found them to be both professional and courteous. AH
My experience with service department was terrible. Had sound coming from front end on 2014 Lexus. They supposedly replaced wheel bearing. In addition to the original sound still being there, on our drive home there is a new sound, metal on metal. At home, pulled the wheel off and found they bent the backing plate that protects the break rotor. Was able to fix myself. I have called Abiud Medina twice and he will no return my call.
Doug is the man, had my moms vehicle ready to go so that she didn’t have to wait around all day after driving from Arkansas for her new car!
The service department at Classic Toyota Tyler is such trash. I bought a 2017 Lexus NXT from them in June 2022. There were pieces missing from the cup holders that adjust to fit your cup size, right mirror rattled on the highway, and the panel beneath the passenger seat was broken. Was told it would be fixed they just needed to order parts. Ok no problem. I come in around Sept/Oct for an oil change and was ensured these problems would be fixed while here for the oil change. 30 minutes into waiting, Albany comes and tells me the person pulling my ... Read More DealerRater - Dec 6, 2022
Terrible service for repair. Took our Sienna in for an engine light coming on. Told that cam shaft needed to be replaced. Initially told it would take 2 weeks to get part in, and the other needed parts were already in stock. That was in April 2022-2 weeks turned into another 2 weeks and fast forward 4 months later and part finally came in. Repeatedly told that it was due to supply issues as a result of the pandemic. Told the entire country did not have the part. Part finally arrived in August 2022 and we were hopeful the vehicle could be repaired quickly. ... Read More DealerRater - Oct 22, 2022
This advice will save anyone a lot of time, frustration, and money: go to Classic Toyota. Ask for Austin Durrett. And drive out of there a winner. My time felt valued, my needs and wants were clearly understood, I was given a great price from the start, and no matter the challenge, they found a way to make sure I was treated with respect, kindness, and patience, while showing absolute professionalism. Most importantly, as a female going into a car dealership by myself, I never once got taken advantage of, but instead was made to feel special, important, and more ... Read More DealerRater - Oct 16, 2022
Gracie was wonderful and getting me scheduled and my daughter scheduled for service she is kind and welcoming and very knowledgeable.
Classis Toyota is a terrible dealer. They don't care about servicing their customers and don't have the decency to return calls in order to solve a problem. I bought a 2022 4Runner in January. The car was without floor mats. They promised having the mats sent soon "shouldn't take more than a week". It has been more than 3 months and I still didn't receive the mats. Now the carpets are damaged. I called several time, only one time someone answered and promised to send them soon (again it has been more than 6 weeks since the ... Read More DealerRater - Apr 7, 2022
Classic Toyota was hands down the very best car buying experience I have ever experienced! Every individual I came in contact with was courteous and knowledgeable. Doug Franklin was my internet salesperson & went way above and beyond to ensure I got the exact car I was looking for. Even after I drove the car off the lot, he still took the time to answer questions and ensure that I was happy with my purchase. I strongly encourage anyone on the market for a vehicle to visit Classic Toyota in Tyler, Texas!
I contacted Classic through the Internet inquiring about a 2022 Toyota Sienna and was quickly put in contact with Nate Seelbach. Nate updated me often on the arrivals of new Siennas and took all of my ‘wants’ into account when tracking down the perfect one for me. In this market, I felt like Nate went above and beyond to find me a UNICORN vehicle. You can not find them on any dealership lot anywhere. Once they hit and often before they hit the lot, they are already sold. I am so pleased with my Platinum edition Sienna! I traded in a ... Read More DealerRater - Jan 1, 2022
Nate Seelbach was an outstanding salesman at Classic Toyota! He was encouraging and listened to everything I asked for in a truck. We communicated via email as well as text messaging and he was the best! Always professional and. kind, concerned that I get exactly what I wanted. Sara and Cosme were both very sweet and concise as well with showing me the new electronics in the Tacoma and with financing respectively. I was very impressed even with the people who came up to me asking if they could help - Saul was quite the gentleman and informative the first ... Read More DealerRater - Dec 13, 2021
I hate giving bad reviews but this is by far the worse dealership I’ve done business with. “EVER” While trying to buy a Tundra the salesman and/or management did opposite of what I asked. So purchased from another dealership. Now that I’ve used them to service my vehicle, it has been even worse. On the first service visit I’m trying to ask questions and the service rep wouldn’t answer me directly and spoke to me like an idiot. The second visit was yesterday and they serviced the truck and parked it. While speaking to another ... Read More DealerRater - Dec 9, 2021
The staff at Classic Toyota of Tyler, TX exemplifies how a dealer should treat their clients, regardless of inventory. They should change their name to “Class Act” Toyota because that’s what they are. Their dedication is what lead to my luck in finding my Sienna. I submitted an inquiry late Saturday and rather than getting an automated response or a reply from someone who handles off shift emails with limited capacity, Doug Franklin took the time after hours to reply. I’d been dealing with dealers all day (50+ emails) so I was a bit curt in my response, but 2 ... Read More DealerRater - Aug 8, 2021
Service department is a rip off. Said 2007 prius needed a new engine to fix service engine light problem-took to independent mechanic who said all it needed was new spark plugs and the coil was bad. Took Classic toyota a week to call with what they thought was the problem and would cost $5000. Took the independent mechanic a few hours to determine issue and cost $200 Do not recommmend service department.
Bought a 2021 Sienna - Kevin was extremely friendly and knowledgeable - he made it a great buying experience. Cosme an Penny were also great to deal with!
We bought a new 2021 Toyota Camry hybrid yesterday (March 22, 2021). Elder was our Sales Person and he was great to us. He gave us a good deal and we never felt pressured, insulted or dis-respected as happens at dealerships. We always remember the good ones! Thank you Elder for excellent service!
I would not recommend Classic Toyota in Tyler to any of my friends or family. Not to purchase a vehicle nor service area. I am very unhappy with how I was treated by more than 1 employee and they false advertise. Took my car to the service area on Saturday March 6th and online their SERVICE hours stated 7am-5pm. Got there at 1:50 to get my cars air conditioning looked at and they said service for that closes at 2. My husband and I were very upset not only at the fact that we had a car of 3 kids with no ac ... Read More DealerRater - Mar 9, 2021
We had the best experience buying our car at Classic Toyota. Our salesman Chris Vigil was so helpful and made the car buying experience so comfortable.
December 16, 2020. I was sent to Classic by my insurance company (Ethos)to get a wiring issue fixed. I had an appt for 8am. Miranda was my assigned service person. We were told they could not give me a loaner car since they didn't have one available. (They had one the week before when appointment was made). We took car in the night before. Next day we were told they had to others come in and "couldn't get to it until late". (Why did we make an appointment?) So, we go pick up car, at 6:30 pm, and ... Read More DealerRater - Jan 18, 2021
The 2021 Tacoma is the smoothest running that I've ever owned. The deal Classic Toyota made was fantastic, thanks Kevin! I will be back!
Nice experience dealing with Classic Toyota. Doug Franklin great sales person. Also Cosme the credit manager good help. Good customer service over all. Thanks guys.
I bought my new Rav4 hybrid at Classic Toyota in Tyler, TX. Randy, Lisa & Sara were all so great and everyone else. It was a wonderful experience and easy and smooth. They were very patient and nice and explained everything so well. Customers for life. Love my Toyota!
Classic Toyota is an exceptional dealership. They excel in customer service. Beginning with Conner Adams, Sales Consultant, who worked with us to find the perfect vehicle; Blake Chandler, Business Manager, who helped with finance; then Kennedy Roden, Delivery Specialist. Even more amazing was how Brent Hallford, manager, helped with an issue after the car had been purchased. Some dealerships do not care after the sale but Brent Hallford stepped up and resolved the issue, he was awesome. All of the individuals were knowledgeable, professional and genuinely caring. I highly recommend Classic Toyota. They go the extra mile to make sure ... Read More DealerRater - Sep 13, 2020
I would recommend Adam Miller at Toyota Classic in Tyler. He was very helpful in answering every question I had. I had two trade ins and he helped me through the process. I got a great deal on my Camry. What great service. Thank you, Adam. I will return to him and Classic Toyota for my next Camry.
I just purchased my third vehicle from classic Toyota in Tyler. Leo and Saul were both great! They made the experience so smooth and pleasant. I will never go anywhere else to purchase my vehicles. They know my style and always make it such a positive experience!
I HAD AN AFTERMARKET REMOTE START PLACED BY THE DEALERSHIP, IT WILL MALFUNCTION, DEALERSHIP SAYS NOTHING IS WRONG WITH IT. SAID THEY WOULD REPLACE IT CALL NEXT WEEK....... NO ONE ANSWERS THE PHONE-5 CALLS IN ONE DAY, THEN NO ONE WILL RETURN MY CALLS... THIS IS A NIGHTMARE. THEIR SERVICE STAFF IS HORRIBLE! I AM CONTEMPLATING NEVER BUYING ANOTHER TOYOTA BECAUSE THE SERVICE IS SO HORRIBLE!
Our family had a very positive experience at Classic Toyota. Thank you, Martin Villela, for helping find the SUV I wanted at a price we're happy with.
After my truck of 10 years broke down, I was not looking forward to going through the car buying process again. Adam and Classic Toyota went above and beyond making it a totally painless process. Came in about $90 lower than what we had given them as our monthly payment budget. The car is way more than I expected to get for what we were looking to pay. I would definitely recommend Adam Reynolds and Classic Toyota.
I have always gone to Classic for my Toyotas since I met Woody Woodruff in sales. He is easy to work with and very helpful. I leased a 2020 for me and bought a 2020 for my wife. My lease car is a Corolla Hybrid which gets over 57 mpg!
We had a great experience here buying our Toyota. Adam and Brent did a world class job getting us a great deal on both our trade in and the truck we bought. Thanks guys!
Adam helped us out with a Sequoia we bought. He was great through the whole process and was very helpful. Classic is always great to us!
We had a fabulous experience. We came to pick up my van, which had maintenance done, and we walked around and found a Highlander! We drove it and bought it the same day. Adam Reynolds was very helpful and made the deal happen. Thank you!
Very easy going and smooth dealer experience. Would recommend to others. Staff was courteous and helpful. Able to get great financing and added protection. Even pickup exceeded expectation. Thanks tyler Toyota!
I have had an absolutely amazing experience with classic this is my 3rd purchase from them and it is always top notch service. Rob made made things so easy for me, answered all my questions, and went above and beyond to get me into a car that I love love love. He even came in on his off day just to work with my work schedule. That is true customer care. It is wonderful when people take pride in what they do and don't just treat you like another number. Thanks so much Rob! Go see him for your ... Read More DealerRater - Nov 14, 2019
We bought a new Prius Prime last May and we love the car and were happy when we drove off the lot. It’s been downhill from there. We’ve had so many issues with service since then that I regret buying the car. No one returns calls, they treat me like a “dumb girl” when I call on the issues. This last time we were there for routine service, they put the wrong wheel on our car when the rotated the tires. How does that even happen? And when I called them the first time they didn’t even ... Read More DealerRater - Nov 7, 2019
Mason and the rest of the team are awesome! Such an easy car buying experience! It was not only very informative, but also very smooth and non-complicated!
I went to Tyler to Classic Toyota in Tyler, Texas to look for a car and Adam came out to meet me and told me everything about the car I was interested in. He waited patiently with me until all my stuff was done. He was the best sales person I have ever dealt with and I recommend him to anyone to go to to buy a car from!!! Adam was sweet, kind, and courteous. If I could give him more than a 10 I would!!! He took his time to find me a different car bc the one I wanted ... Read More DealerRater - Sep 11, 2019
Adam Miller was the salesman whom contacted me about buying a car and from that point forward he showed me an abundance of patience and worked with my budget to help me get a car that was right for me. He never stopped doing wait he could to help put me in a new car! I will definitely give him my business again
Toyota Classic, the Finance Manager, and Adam Miller had excellent customer service during my car buying experience. Adam, the internet salesman, gave me no hassle, and made sure I had everything I needed to get approved. He even put me in a brand new 2020, which went above and beyond my expectations. Thank you Toyota Classic and Adam Miller
I would recommend classic Toyota dealership to all that is looking to purchase a new vehicle. The staff were all polite and professional. Thanks to all that were involved with our trade.
Few dealerships impress me. I usually walk away having had one thing or another not provided as promised or finding something missing or problematic. Not with Classic Toyota of Tyler and Adam Reynolds, our Sales Consultant. Didn’t over promise, didn’t embellish, just told us the whole picture. Enjoyed the entire experience. You will be pleasantly surprised with their used car warranty - best I’ve ever come across.
Randy was very knowledgeable, courteous & helped me find & purchase the right vehicle for me. He listened & made it happen at great price. Thumbs "UP" to a great salesman!
Everyone was very helpful, knowledgeable, and efficient. I didn’t have to sit and wait for hours. Great experience. I will buy future vehicles here for sure.
This was my first time purchasing a car on my own and Adam was super helpful, making sure I got the best deal and that I was fully taken care of!
First time buyer of a Toyota 4-Runner. Mason did phenomenal at making our families experience the BEST we could ever ask for. We loved the no pressure buying or haggling of price. We will definitely refer Classic Toyota and Mason to our family and friends. THANK YOU!!!
Michael, Carlos and all staff were top notch!! 10/10!! Would highly recommend them if you ever need a new car!! Couldn’t be happier!
Best service and fairest deals you could ask for!!! Was definitely a blessing for me and my family. Definitely referring friends and family. If your in Tyler or any of the surrounding areas Kourtni is your Man!
We just purchased a 2019 Highlander XLE and Ashtyn Brown was our sales representative. This was by far the BEST PURCHASING experience I have ever had. Ashtyn went above and beyond to ensure that I got the best deal available. If you’re in the market for a change in vehicle, Ashtyn is your girl!
Buying my vehicle at Classic Toyota in Tyler was such a great experience. I was in and out quick and the customer service from Adam was amazing. He answered every question and was such a kind man.
Can’t even describe how phenomenal the service and quality is! This was the easiest process and Ashtyn made is sooo much fun! Highly recommend.
I was very nervous as i am quite young, on a budget and have no credit. The dealership jumped through hoops to get all of my stuff approved for me and got me an even better deal then i could hope for, even getting me a car 3 years newer than other dealerships could offer. Amazing cutomer service!
Walked in to check out the Highlander and walked out with a certified pre owned Hybrid. Tristan and Bentlie were respectful and helpful. I certainly recommend the dealership and I am a fan of the way they do business. Didn’t really intend to but a car that day so they had to do a couple of special things for us in order to make it happen logistically. Every one of those hurdles were easily cleared and we left very pleased with the whole process. Give them the first shot and you won’t be disappointed.
Great place to go if you’re in the market for a new vehicle. Ashtyn was awesome and answered all of my questions and made the process quick and painless. Make sure you ask for her and you won’t be disapponted. 10/10 would do it again
Nate was a great salesman and was very interested in getting me in a car I could comfortably afford and would like. He went out of his way to answer all my questions.
Some of the nicest people at the dealership, would Highly recommend this place. I received wonderful service from Mr. Pennetta to help me search for my first car.
Drove from Houston to Tyler to buy a new Highlander from Classic Toyota. The drive was worth it because the car buying experience was truly worthy of a 5 Star rating. From the moment we drove in and were greeted by friendly (but not aggressive sales staff), to the offer of refreshments, to the beautiful, sparkling clean showroom and bathrooms, every aspect of the experience demonstrated that this was a dealership that puts their customers first. Devon Bell, Olivia and all of the staff that helped us buy our car were top flight. Right price, great service, this dealership is one ... Read More DealerRater - Mar 21, 2019
We recently purchased a Toyota Highlander from Classic Toyota. Nate was very helpful and courteous in explaining about the car. Would recommend him to anyone needing a new car. All-in-all this was one of our easiest auto transactions.
Best salesman there, always gets things done in a timely manner. He’s trustworthy, and can help you find whatever you’re looking for. Go see him!!!
Doug Franklin and the Classic Toyota team went above and beyond to help me get my new Corolla. I would definately use them again & recommend them to friends and family. I loved the service they offered
So thankful I visited Classic, Rob did an exceptional job, great guy , caring and did business very well. Thanks Rob for your help! I love my new car!
Actually enjoyed the buying process and recommend going to see Anthony. They were very speedy and anxious to help, I drove 5 hours to purchase my car and will buy my next vehicle from Anthony again
My parents purchased a car from Sam. If you need a car ask directly for Sam McGill he will shoot you strait he is upfront and honest. He will take care of you!
I was recently in a wreck and needed to get into a new car. Nate from classic Toyota was very helpful in getting me into the car that I needed for the best price. I definitely recommend this dealership to anyone who is in need for a great reliable car.
My husband and I are first time buyers and we stopped by just to look at the vehicles and we where met by Justin who kindly responded our questions and showed us pictures of a beautiful white pearl Chevy Silverado and we immediately loved it!! Justin tooks us to meet his associate Cosme so he could further help us. As being first time buyers we where nervous and thought we would not qualify but Cosme went above and beyond to help us get approved and we walked away with our dream truck!! Thanks to Cosme and Justin!!
I had done my research. I was just stopping by to look and compare...I walked away with a huge smile on my face and satisfaction in knowing I had made a wise decision. “Just give me five minutes”, he said. In less than 5 minutes I knew I was in good hands. Brandon was highly knowledgeable, patient with all my questions and made my experience there a truly pleasant one. Of course, I gave him more than five minutes and he gave me the piece of mind to make what we all know is a highly stressful decision and I ... Read More DealerRater - Mar 13, 2019
I was new to the area so I took my time to shop around. Classic Toyota was by far my choice, thanks to my awesome salesperson, Christian. I loved her attitude from the get go. She wasn’t pushy and was knowledgeable about the cars. Thanks to her I’m driving a new 2019 Camry. I am pleased with all aspects of purchasing my new car from Christian and from Classic Toyota.
I have had the most wonderful experience with Classic Toyota and big shout out to our sales person Mason. Mason was so professional and everyone that I was in contact with did their job with excellence. I was really impressed with the whole experience and will continue to recommend them to anyone looking for a vehicle.
I was in need of a small SUV so my husband and I took a trip up to Classic and we were greeted by Justin Pennetta who helped us every step of the way! He listened to our every need and did everything he could to meet those needs! Highly recommend Classic and whoever goes there needs to ask for Justin!
We so enjoyed working with Nate Bazzell and Carlos in the purchase os our Avalon. The process was easy and all of our questions were answered thoroughly! There was no back and forth hassle and nonsense during the process. Truly felt I was in great hands! I recommend anyone to go there for a car experience made easy!
My wife and I now own our third Camry. The present one is a 2017 Camry XSE with a fourcylinder engine. Our sales experience was a good one. Our service experience has been a bit different. Toyota offers free service visits for the first 25,000 miles. As we drove and used our new car the only problem that arose was that one of the tire and wheel assemblies began to lose air. We revealed this to the service personnel every time we took it in because we were concerned. They assured us they were looking into the problem by checking the tire ... Read More DealerRater - Feb 13, 2019
Nate Bazzell was so knowledgeable about the Toyota Camry and Corolla that he was showing me. He answered all my questions. He made my experience a pleasure. I will be recommending Nate to my friends and family for sure. When I am in the position to buy another car I will definitely call on Nate Bazzell.
As always Mike Taylor made everything an amazing experience. I would never let anyone else help us. I will never buy anything but a Classic Toyota.
There was great customer service. Everyone there, especially my salesman Nate, was super helpful and helped me get my dream car. 10/10 recommend to everyone!!